Visionaries 2020

An experience like no other, one designed exclusively for today’s HR leaders.


October 19 - 21, 2020

Agenda Times Are Shown in Eastern Time (ET)

Agenda


Monday, October 19

12:00 AM - 12:00 AM

MONDAY, OCTOBER 19 (All times shown are in ET)

11:00 AM - 11:50 AM

From Flexibility to Fluidity—Creating Culture in the "Next Normal"

John Reid-Dodick

John Reid-Dodick is Chief People Officer

11:00 AM - 11:50 AM ET—Over the past 20 years, companies have increasingly enabled flexibility. In reality, that meant people mostly worked in the office but could choose occasionally to work from home. We are now entering a very different reality, moving from flexibility to fluidity. More people will work from home more often (21 percent of all respondents with the number rising to 39 percent for people earning more than $150k per year, according to a Morgan Stanley research report on Emerging Themes in Life After COVID-19). More people will move from cities to suburbs, smaller regional cities or even rural, less-settled areas. And more companies will have a more distributed physical footprint that blends smaller offices with co-working options. In the past when companies embraced flexibility, the focus on creating culture centered almost entirely on what happened in the office. In a world of fluidity, we now need to create culture wherever our people are. The chief people officer of AlphaSense—WeWork’s former chief people officer who then founded and led its cultureOS business as senior vice president, culture—will share the cultureOS framework (the focus of a Harvard Business School case study) and share ways in which companies will need to rethink how to create culture in the fluid workplace of the future.

11:50 AM - 12:05 PM

Connect + Explore

11:50 AM - 12:05 PM ET—Take some time for yourself with a well-being break, connect with your colleagues or visit our strategic partners. —Tune in and enhance your state of mind for Meditation under Sessions. —Connect with peers through the Networking Lounge. —Explore the latest products with our Strategic Partners to help your organization thrive.

12:05 PM - 12:35 PM

Executive Boardrooms + Networking

12:05 PM - 12:35 PM ET—Connect directly with other HR leaders in small groups to share trusted insights and experiences on the vital topics impacting business and navigating the decisions that lie ahead. Topics include: Culture After COVID; Creating an Inclusive Culture; Purpose as a North Star in Crisis; How Are We Upskilling HR Teams?; Pivoting + Reimagining the Workplace; Preventing Burnout in Your Remote Workforce; What Strategies Does Your Organization Employ to Retain Top Workers?

12:35 PM - 1:15 PM

Intentional Integrity – How Smart Companies Can Lead an Ethical Revolution

Rob Chesnut

Rob Chesnut is Former Chief Ethics Officer

12:35 PM - 1:15 PM ET—Trust is at an all-time low among employees globally, as leaders of companies are increasingly coming under fire for unethical, even illegal behavior. At the same time, the world needs companies to step up and take on greater responsibilities to solve the big, complex global problems. You can’t be successful in the 21st century without leaders that demonstrate integrity and build an environment of trust with their workforce and the communities where they operate. Airbnb’s former Chief Ethics Officer and the author of the new book “Intentional Integrity,” will share how Airbnb has taken on these challenges in a unique, human way that has its employees excited and proud of their commitment to integrity. Hear about the things your organization may be doing that probably aren’t moving the needle and what low cost steps you should be implementing this year to send the right message about your workplace environment.

1:15 PM - 1:35 PM

Connect + Explore

1:15 PM - 1:35 PM ET—A time for you to connect with colleagues, visit our strategic partners or learn something about Chicago’s unique history. —Connect with peers through the Networking Lounge. —Explore the latest products designed to help your organization thrive with our Strategic Partners. —Learn more about Chicago’s food history through an interactive tour: A Deep Slice of Chicago Food History.

1:35 PM - 2:15 PM

What's Next for HR?

Jacqueline M. Welch and Angie Wilen

Jacqueline M. Welch is Chief Human Resources Officer and Chief Diversity Officer
Angie Wilen is Strategic Transformation Director

1:35 PM - 2:15 PM ET—Transformation, agility and disruption have been top of mind for business leaders for years. Now, with the onset of a global pandemic and recent civil unrest, disruption is here, having arrived almost overnight. In this session, listen to business leaders and culture experts discuss the future of HR and ways in which HR can lead after this seismic disruption.

2:15 PM - 3:00 PM

Connect + Explore

2:15 PM - 3:00 PM ET—A time for you to connect with colleagues or visit our strategic partners.—Connect with peers through the Networking Lounge.—Explore the latest products designed to help your organization thrive with our strategic partners.

Tuesday, October 20

12:00 AM - 12:00 AM

TUESDAY, OCTOBER 20 (All times shown are in ET)

11:00 AM - 11:40 AM

Using AI to Reinvent the Employee Experience in the New Normal

Diane Gherson

Diane Gherson is SVP, and former CHRO

11:00 AM - 11:40 AM ET—Every company's most important assets are its employees—and, along with them, a trove of proprietary data. The question is how to harness that data to fuel the success and career growth of your employees to win in the marketplace. As businesses wrestle with a global pandemic, we must reimagine how we support employees and foster their ability to thrive in the new normal—all without increasing our budgets. Artificial intelligence (AI) has a critical role to play in this moment of reinvention. Diane Gherson, who pioneered the concept of HR 3.0, will share advice and lessons learned from using AI to reinvent HR and reimagine the employee experience at IBM.

11:40 AM - 11:55 AM

Connect + Explore

11:40 AM - 11:55 AM ET—Take some time for yourself with a well-being break, connect with your colleagues or visit our strategic partners.—Decompress with instructed an instructed yoga session. —Connect with peers through the Networking Lounge. —Explore the latest products designed to help your organization thrive.

11:55 AM - 12:25 PM

Executive Boardrooms + Networking

11:55 AM - 12:25 PM ET—Connect directly with other HR leaders in small groups to share trusted insights and experiences on the vital topics impacting business and navigating the decisions that lie ahead. Topics include: Guiding Your CEO Through Social Unrest; How Do We Reimagine Culture + Employee Experience Post-COVID?; Building Resilient Organizations; Engaging + Supporting Employees in the Remote Workplace; What Impact Does the Skills Gap Have on Your Organization + How Are You Addressing It?

12:25 PM - 1:05 PM

Business Resilience in the COVID Era

Josh Bersin

Josh Bersin is Global Industry Analyst and Dean

12:25 PM - 1:05 PM ET—Global industry analyst Josh Bersin will unveil the results of a just-published research study on the HR and business response practices that have greatest business impact and help create and sustain business resilience. The study is based on a survey of 1,349 HR professionals across all industry sectors and geographies. The survey analyzed 53 practices encompassing areas such as leadership, culture and communication, learning and talent strategies, pay and benefits plans, remote work, workplace configurations, and HR skills and capabilities. Bersin will discuss the ten practices found to have highest business impact in areas such as financial performance, customer satisfaction, workforce engagement and retention, and societal impact. All attendees will have access to the complete research report, Business Resilience: The Global COVID-19 Pandemic Response Study.

1:05 PM - 1:25 PM

Connect + Explore

1:05 PM - 1:25 PM ET—A time for you to connect with colleagues, visit our strategic partners or learn something about Chicago’s unique history. —Connect with peers through the Networking Lounge.—Explore the latest products designed to help your organization thrive with our Strategic Partners. —Attend an online tour of Chicago's Innovations of the 1893 World's Fair.

1:25 PM - 2:05 PM

The Missing Link in Gender Equity Efforts

W. Brad Johnson and David Smith

W. Brad Johnson is U.S. Naval Academy Professor & Faculty Associate
David Smith is Author and Associate Professor of Sociology

1:25 PM - 2:05 PM ET—Women are at a persistent disadvantage in the workplace. Women deal with unequal pay, sexual harassment, lack of credit for their contributions, and more. And while many organizations say they are working to address gender equity, too many gender initiatives focus on how women should act and respond, largely leaving men out of the equation. This is a mistake. In this live, interactive session, gender equity experts David Smith and Brad Johnson will share current research evidence bearing on how men must engage to promote greater gender equity at work. They will offer tangible and actionable strategies to HR leaders on engaging men and building a self-sustaining culture of male allyship. Smith and Johnson will share best practices from their books, Athena Rising and Good Guys which show how men can partner with female colleagues to advance women’s leadership by breaking gender stereotypes, overcoming unconscious biases, developing talented women around them, and creating more productive work environments.

2:05 PM - 3:00 PM

Connect + Explore

2:05 PM - 3:00 PM ET—A time for you to connect with colleagues or visit our strategic partners.—Connect with peers through the Networking Lounge.—Explore the latest products designed to help your organization thrive with our strategic partners.

Wednesday, October 21

12:00 AM - 12:00 AM

WEDNESDAY, OCTOBER 21 (All times shown are in ET)

11:00 AM - 11:40 AM

The CEO/CHRO Partnership: A CEO’s Perspective

Nigel Travis

Nigel Travis is Chairman of Dunkin' Brands Group

11:00 AM - 11:40 AM ET—As the CEO of Dunkin’ Brands as well as leadership positions at iconic companies like Papa John’s, Blockbuster and Burger King, Travis will draw from his experience to discuss leadership lessons, the importance of creating a “challenge culture,” and the keys to a successful CEO/CHRO partnership.

11:40 AM - 11:55 AM

Connect + Explore

11:00 AM - 11:40 AM ET—Take some time for yourself with a well-being break, connect with your colleagues or visit our strategic partners.—Unwind with a stretch break. —Connect with peers through the Networking Lounge.—Explore the latest products designed to help your organization thrive with our Strategic Partners.

11:55 AM - 12:25 PM

Executive Boardrooms + Networking

11:55 AM - 12:25 PM ET—Connect directly with other HR leaders in small groups to share trusted insights and experiences on the vital topics impacting business and navigating the decisions that lie ahead. Topics include: What Can Employers Do To Provide Growth + Development Opportunities for People of Color?; What Impact Does the Skills Gap Have on Your Organization; How Are You Addressing It?; Increasing Psychological Safety; Creating Realistic Pathways for Frontline Talent Mobility

12:25 PM - 1:05 PM

Creating a Great Colleague Experience: The Best Way to Back Your Customers Is to Back Your Colleagues

Monique Herena

Monique Herena is Chief Colleague Experience Officer

12:25 PM - 1:05 PM ET—The colleague experience directly impacts business performance, customer experience, reputation and competitiveness in the market. From technology, tools and processes to the many ways we connect and collaborate, every aspect makes a difference in your colleagues’ day-to-day experience and, ultimately, their performance. This year has been one of crisis, with an increased and intense emphasis on overall health, safety and flexibility. This year has also presented an opportunity for corporations to reflect on and address racial injustice and inequity in meaningful ways. There has never been a more critical time to ensure your colleagues feel healthy, safe, valued, respected and supported every day. American Express’ chief colleague experience officer will discuss the evolution of the human resources function to the Colleague Experience Group at American Express and will share how connecting, listening, qualitative and quantitative data, feedback, and curiosity can drive a deeper understanding of the colleague experience to make the moments that matter truly great.

1:05 PM - 1:25 PM

Connect + Explore

1:05 PM - 1:25 PM ET—A time for you to connect with colleagues, visit our strategic partners or learn something about Chicago’s unique history. —Connect with peers through the Networking Lounge —Explore the latest products designed to help your organization thrive by visiting our Partners —Learn more about the diverse women who have made Chicago great through an interactive tour on the Agenda page

1:25 PM - 2:10 PM

The Current State of Efforts to Make Sustainable Change in Diversity, Equity and Inclusion

Jonathan McBride

Jonathan McBride is Advisor to Boards, CEOs and Executive Teams

1:25 PM - 2:10 PM ET—Drawing on his experience as an advisor to boards and CEOs, Jonathan McBride will discuss the renewed imperative for leaders to address issues of diversity, equity and inclusion both inside and outside of their organizations to drive meaningful change.

2:10 PM - 3:00 PM

Connect + Explore

2:10 PM - 3:00 PM ET—A time for you to connect with colleagues or visit our strategic partners.